| Level | Name | Description | | :--- | :--- | :--- | | | Incomplete | The process is not implemented or fails to achieve its purpose. ||| | 1 | Performed | The process achieves its purpose through a set of basic activities. || | 2 | Managed | The process is managed, planned, and monitored, and its work products are controlled. | | 3 | Established | The process is well-defined and performed according to a standard process. | | 4 | Predictable | The process is measured quantitatively and operates within defined limits. | | 5 | Optimizing | The process is quantitatively managed and continuously improved to meet targets. |
