If you cannot find the file legally, contact with your license proof—they will provide the official recovery tools.
It will explicitly reset the password of the username admin back to the word admin .
Losing administrator credentials for Symantec Endpoint Protection Manager (SEPM) is a stressful situation for any IT professional. A search for the keyword “resetpass.bat for Symantec 14 download” is often the first step taken, as it reflects a well-known method from older versions of the software. However, this approach is problematic for users of SEP 14 and later versions. The widely documented resetpass.bat tool, a legacy batch file that once easily reset the admin account password to admin/admin , was officially supported for SEP 11.0. For SEP 14 and newer builds, Broadcom (now the owner of Symantec’s enterprise products) does support this method. In fact, it’s explicitly stated that this batch file is not designed to work with recent versions. Relying on it can cause more harm than good.
A: This is not recommended. The file is an intrinsic part of your SEPM installation, found in the Tools folder. Any third-party download could be unsafe, outdated, or ineffective.
Check the mailConfig.properties file located in C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\etc to see which email is configured for the "adminMailReciptants". Option 2: The Manual "Hack" (Using Older resetpass.bat )
: Give the system about 10 minutes to process the change.