If the download also fails, you have a physical hard drive or file system error.
Download the latest version of Smart PSS (or the upgraded SmartPSS Lite / ToolBox ecosystem) directly from the official Dahua Wiki or support website.
Log into your NVR/DVR directly via a web browser or local monitor. Navigate to > General > Date & Time .
: A bug in specific SmartPSS versions (like 2.002) can cause playback to fail even when footage is visible in a web browser.
If the download also fails, you have a physical hard drive or file system error.
Download the latest version of Smart PSS (or the upgraded SmartPSS Lite / ToolBox ecosystem) directly from the official Dahua Wiki or support website.
Log into your NVR/DVR directly via a web browser or local monitor. Navigate to > General > Date & Time .
: A bug in specific SmartPSS versions (like 2.002) can cause playback to fail even when footage is visible in a web browser.