If the software fails to find the device or "Key.exe" won't start:

: Launching the background services that allow your PC to communicate with fingerprint or facial recognition terminals.

: Facilitates communication between the PC and biometric terminals via TCP/IP, RS485, or USB. It handles the "polling" process that retrieves clock-in/out data from devices like the ProFace X or Elite Series .

A license key can usually only be activated on one machine. If you are transferring software to a new computer, you must first deactivate the license on the old computer.