"Before you go," Sarah added, "I recommend entering your BIOS (F2) and making sure the HDD password is set to blank so this doesn't happen again."
Before calling Acer, you must generate the hardware (sometimes called a crypto-seed or hint code). Acer support agents cannot help you without this specific numeric or alphanumeric string. SOLVED Harddisk Security reset on Acer One D255 call acer service to unlock hdd exclusive
A: You cannot reinstall Windows or access any installation media if the hard drive is locked at boot. You must unlock the drive first. If unlocking is impossible, you must replace the drive. "Before you go," Sarah added, "I recommend entering
: Entering the wrong drive security password three times in a row during boot. You must unlock the drive first
Encountering an "HDD Exclusive" lock on your Acer laptop is a serious issue, but it is not insurmountable. It's a powerful security feature, but it can be a nightmare if you forget your password.