The serial number only establishes the network tunnel; it does not bypass security. If you receive a password error, you must modify the device in the app list and input the exact password configured on the physical DVR unit itself. 4. The Serial Number Field is Empty or Blank
Look for the field labeled , SN , or Cloud ID . You will see a 16-character string (e.g., 1a2b3c4d5e6f7g8h ). Method 2: The QR Code on the Screen
Open Microsoft Edge in or use Internet Explorer (required for ActiveX plugin compatibility). Type the IP address into the URL bar and press Enter.
When you enter this serial number into the XMEye app, the app communicates with Xiongmai's P2P cloud servers. These servers then establish a secure tunnel to your device—no complex port forwarding or static IP address required. The technology is known as , and the serial number is what makes it work.