Open your laptop's proprietary companion app (such as Lenovo Vantage or HP Support Assistant ). Navigate to the audio settings section and ensure that Dolby Audio or Smart Audio is toggled ON. Alternatively, download the Dolby Access app from the Microsoft Store to re-calibrate the hardware. Technical Specifications Summary Specification Manufacturer Realtek Semiconductor Corp. Hardware ID HDAUDIO\FUNC_01&VEN_10EC&DEV_0287 Channel Support Multi-channel DAC, Stereo ADC Interface High Definition Audio (HDA) Link Common Platforms Intel Core 11th-14th Gen, AMD Ryzen 5000-8000 Series Supported OS Windows 10 (64-bit), Windows 11 Conclusion
Download the .exe file, run it, and follow the on-screen instructions. Method 2: Windows Device Manager Right-click the Start button and select . Expand Sound, video and game controllers . realtek alc3287 driver
If updating the driver didn't fix your sound issues, try these proven troubleshooting steps. Step 1: Roll Back a Faulty Driver Open your laptop's proprietary companion app (such as