Open Device Manager, right-click the card, select Properties > Power Management tab, and uncheck "Allow the computer to turn off this device to save power."
Restart your laptop. Windows 10 will attempt to re-identify the hardware and apply a functional generic Bluetooth driver. Open Device Manager, right-click the card, select Properties
If an update is found, follow the prompts to install it and restart your PC. Method 2: Manual Installation via Microsoft Update Catalog Open Device Manager