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If custom operating system installations broke the platform identification layer completely, you will need to re-initialize your factory partition image. Shut down your MateBook completely.

While highly convenient, using pre-patched versions means you will be stuck using an older iteration of the software. If you attempt to update the software to the latest version via the app's internal update menu, it will download the official, unpatched update and trigger the compatibility error all over again. Post-Installation Troubleshooting: Making Features Work

If any check fails, the installer shows a generic “cannot be installed on this PC” message rather than continuing.

Access your BIOS settings, ensure Secure Boot is enabled, and restart the computer before attempting installation again.

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If custom operating system installations broke the platform identification layer completely, you will need to re-initialize your factory partition image. Shut down your MateBook completely.

While highly convenient, using pre-patched versions means you will be stuck using an older iteration of the software. If you attempt to update the software to the latest version via the app's internal update menu, it will download the official, unpatched update and trigger the compatibility error all over again. Post-Installation Troubleshooting: Making Features Work If custom operating system installations broke the platform

If any check fails, the installer shows a generic “cannot be installed on this PC” message rather than continuing. it will download the official

Access your BIOS settings, ensure Secure Boot is enabled, and restart the computer before attempting installation again. ensure Secure Boot is enabled