: Update these settings in Configuration > DNS , then reboot the appliance. 3. Verify License & Activation Status
The Kerio Control Software Maintenance Agreement (SMA) or Web Filter license has expired.
The error message is a symptom, not a root cause. It signals that the Web Filter service has been disabled or cannot authenticate. This typically happens due to one of the following reasons: : Update these settings in Configuration > DNS
To test connectivity, log into the Kerio Control SSH console (if enabled) or use the Ping tool within .
: Traffic to Kerio updates servers is blocked upstream. The error message is a symptom, not a root cause
The firewall must be able to resolve and connect to Kerio's backend servers ( ://kerio.com and Kerio/GFI categorization endpoints).
If unstable ISP routing or momentary DNS lag trips the 10-query rule, you can force Kerio to keep the web filter running regardless of brief lookup hiccups. : Traffic to Kerio updates servers is blocked upstream
Ensure the checkbox is selected. Click Apply . 3. Verify DNS Configuration