If you’re uncomfortable with hardware jumpers or contacting support, hire a local NAPCO dealer. Search for “NAPCO security integrator near me.” They have direct access to the password reset tool and can perform a on-site in under 10 minutes.
Disconnect all BNC camera cables, monitor cords, and network cables. napco dvr password reset new
Look for two small solder pads or pins labeled J1 , RESET , or CLR_CMOS near the battery. Use a screwdriver tip to bridge these two pins together for 15 seconds. napco dvr password reset new