Stop using LazyAsses Tickets when task size or volume regularly exceeds 15 minutes or when you need tracking, dependencies, or timelines—migrate to a full task manager.
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When a ticket requires cooperation between multiple departments (e.g., IT, HR, and Security), it often stalls. No single agent wants to own a ticket where they are entirely dependent on another team's slow response. The Hidden Cost of Ignored Tickets Stop using LazyAsses Tickets when task size or