To help narrow down the exact files you need, could you share the printed on your TM-A scale and the Windows version you are currently running? Share public link
Sometimes, firewall software blocks communication between the PC and the scale. Tm-a Barcode Printing Scale Software Download
The most reliable method is to contact the company where you purchased the scale (e.g., Petrame, Synergy) to receive the specific, updated version meant for your TM-A unit. To help narrow down the exact files you